Where is the store based?
New York, NY, United States
All of the jewelry, decor accessories and paper goods here on the trash shop are handmade by Tiffany. Each piece may be slightly different than pictured, whether it be the length or the beads and charms used at the ends of them, stitching, paper pages of notebooks, etc. Colors may vary on different computers. All items are made with love!
Do we accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
All items will be appropriately packaged and posted in a timely manner, upon payment completion. I usually post your packages in a day or two upon receiving full payment, weekends and holidays permitting. No post on sundays!
Shipping is through the USPS First Class mail, so expect your items to reach you in about 3-5 business days in the United States. For International purchases, please expect your item to reach you in about 14-21 business days, as the package will probably go through customs. International buyers are responsible for all import fees, taxes, and duties their country might impose on the item as it goes through customs.
All items will ship uninsured, so buy at your own risk. I, however, will message you when I’ve shipped your package.
Any problems at all, please Contact Us.
What is this store’s return and exchange policy?
Refunds will be granted upon request.
If the item wasn’t what you expect, you just didn’t like it, it arrived damaged, etc. you may return it for a refund of the difference of what you payed for it minus all transaction fees + s+h.
If you did receive an item damaged, please Contact Us for a resolution. My jewelry is easily fixable and if something was damaged through the mail, you are more than welcome to send it back and I’ll fix the item (or replace it if I’ve got an extra made) at no additional cost. You’ll just pay the shipping to get it to me. I’ll pay the shipping to return the fixed product to you.
We are not responsible for items lost through the mail.
Do you do custom blog designs?
Yes. If you would like to work with me on your website design, feel free to Contact Me to discuss what you’re looking for and I will provide you with my price.
How Do I Pay For My Order? Is It Secure?
The checkout process is through Paypal, one of the most trusted online payment solutions on the web. With Paypal, you may make payments using your credit/debit card, Paypal funds or bank account.
What if something is wrong with my order?
If you have a problem with an order from this store, please Contact Us.